💜 Welcome to Hailo SupportThank you for using Hailo — your Christian companion for peace, prayer, and encouragement. If you’re experiencing issues or have questions, we’re here to help.📩 Contact UsFor support, feedback, or bug reports, email us at:
[email protected]We’ll respond within 24–48 hours.📄 Privacy PolicyWhat We CollectYour email (when you create an account)Basic device information (such as phone type and operating system)How We Use ItTo personalize your Hailo experienceTo deliver Bible-based responses and encouragementTo maintain and improve app performanceWho We Share With
We partner with trusted services for app functionality:Firebase: secure login and account dataOpenAI: AI-powered chat responsesYour chats are sent securely to generate responses, but they are not stored permanently.Your RightsYou may update or delete your account anytimeWe will never sell your dataYour information is encrypted and protected⚠️ DisclaimerHailo offers scripture-based encouragement and calming support through AI.
It is not a substitute for licensed therapy, crisis intervention, or professional medical care.If you are in crisis or need immediate help, please reach out to a trusted professional or call/text 988 (U.S. Suicide & Crisis Lifeline).✨ “Cast all your anxiety on Him because He cares for you.” — 1 Peter 5:7